Diversity management begun to dominate the organizational field particularly under the form of the business case for diversity, which related diverse workforces to. A conceptual framework for public organizations sonia ospina. Organizational diversity brings together individuals of varied experiences, educational qualifications, age groups and backgrounds at a common place your organization. Organizations with increasingly diverse workforces and customer populations face challenges in reaping diversitys benefits while managing its potentially disruptive effects. Workplace diversity wpd is a holistic concept that denotes the differences that exist between people working within an organisation. This is reflected in the equal opportunity employer law, which states that organizations cannot discriminate against. Furthermore, diversity management practices can be compared between industries, and their impact on employee productivity and job satisfaction can be studied. Diversity enables unique thinking and improved decision making through a deeper and more comprehensive worldview.
Diversity and inclusion concepts and practice as informed. Diversity in organizations, looseleaf version, 3rd. Explore the issues of workplace diversity in health care organizations for nursing staff, nurse leaders, and patients and families. In canada, the general population is becoming increasingly diverse in colour, culture, religion, ethnicity, and origin statistics canada, 2017. Diversity is often touted as the driver of organizational innovation and adaptability in a rapidly changing world. This research project focuses on workplace diversity management effects on implementation of human resource management practices in the ministry of health, kenya. To mention a few, the business organizations that produce goods or services, hospitals, religious and. Diversity management begun to dominate the organizational field particularly under the form of the business case for diversity, which related diverse workforces to a strong competitive business. Finally, organizations must be technologically and culturally adaptable in the modern economy.
The aim of this research is to explore the common theoretical perspectives in diversity research. Using concepts of adult education and workplace learning, this paper will analyze benefits and opportunities of diversity in the workplace, strategies for creating inclusive environments, and best practices for educating and managing a diverse. Diversity and inclusion concepts and practice as informed by. Chapter 2 concepts, theories, and classifications 39 we talked about the tensions of fitting people staff or clients to the agency, or the agency to people, downsizing some programs to save others, changing some of the agencys procedures to reduce the times it takes to make needed changes. The impact of cultural diversity on organisational performance may be magnified relative to other sources of diversity. With contributions from leading international experts in the field, this book takes a multidisciplinary approach, balancing different theoretical perspectives, concepts and practices, while also capturing recent.
Introduction best practices in achieving workforce diversity there were never in the world two opinions alike. As one benchmarking partner stated, we view diversity as something. Benefits of diversity and inclusion when firms better represent the world and legislative environment around them external. Culture, values, and ethics diversity best practices. Only a small body of empirical research assesses particular diversity practices to determine whether they will produce desired or optimum results. Human resource management policies and practices in the.
This is crucial to reacting to competitive dynamics quickly and staying ahead of industry trends. Diversity and inclusion concepts and practice as informed by gestalt training c. Diversity management, challenges and opportunities in multicultural organizations patrick a. As a result, 65 organizations were selected for more detailed analysis. Working with indigenous leadership and indigenous environments. This article defines workplace diversity and identifies best practices supporting planned and positive diversity management. What are the key factors in managing diversity and inclusion successfully in large international organizations. The nrc comprehensive diversity management plan cdmp is meant to be a living document designed to promote strategies to increase nrcs organizational capacity, guide decisions and practices that impact equal opportunity, and promote the principles of diversity management. In a multicultural nation such as the united states, one would assume that the concept of diversity would have a clear definition. Best practices for managing organizational diversity slac. Perceptions, page 4 findings and discussions media relation professionals were first asked to gauge whether diversity existed within their workplace.
Diversity in organizations provides an excellent introduction to how to manage diversity and create inclusive organizations. Organizational behavior key concepts skills best practices. Organization use a variety of efforts to capitalize on diversity teach managers about the legal framework for equal employment opportunity teach managers how a diverse workforce will be better able to serve a diverse market of customers and clients. In fact, many organizations also include thinking style, personality and. The first and the foremost benefit of organizational diversity is individuals get. The cognitivediversity hypothesis suggests that multiple perspectives stemming from the cultural differences between groups or organizational members result in creative problem solving and innovation.
Foster personal development practices that bring out the skills and ability of. Above all it should be clear to all employees, irrespective of race, gender, or vocationalprofessional status, that each and every. Stephen butler, cochair of the businesshigher education forum, believes diversity is an invaluable competitive asset robinson 2002. Affirmative action emphasizes legal necessity and social responsibility. However, little research has empirically investigated the specific attributes and practices for diversity and inclusion in organizations. Diversity management is much more than just a multicultural issue. Cultural competency is commonly understood as a set of congruent behaviors, knowledge, attitudes and policies that enable effective work in crosscultural situations. In todays workplace, diversity is an important issue that is top of mind for both employers and employees alike. Indeed, the federal department of health and human services encourages new and existing human services programs to include lgbtq cultural competency curricula, as the lack of culturally competent providers is a significant barrier to quality health care for many lgbtq people. The study team identified the following critical success factors to evaluate best practices. Diversity website statements abbott laboratories simply defined, diversity recognizes similarities and differences. In short, while managing diversity is also concerned with underrepresentation of women and people of color in the workforce, it is much more inclusive and acknowledges that diversity must work for everyone. Which companies are best in class and what does that entail.
The challenge of implementing diversity in organizations is increased by the lack. Thank you all for not only your time, but also for your courage to share, at times very painful, experiences, with me. There are many theories and purported best practices that most organizations have adopted. To put it simply, diversity in employment means that the employer is actively pursuing what can be called non. Using concepts of adult education and workplace learning, this paper will analyze benefits and opportunities of diversity in the workplace, strategies for creating inclusive environments, and best practices for educating and managing a diverse workforce. Identity, diversity and diversity management cbs research portal. Pdf prospects and challenges of workplace diversity in. Diversity management is a strategy to promote the perception, acknowledgement and implementation of diversity in organizations. Pdf a great deal of research has focused on workforce diversity. Workforce diversity has significant implications for the management. However, reaping the benefits of diversity has proven to be challenging in work organizations. In no area of business has corporate leadership and learning been more essential to progress than in guiding our companies. Climate instability and the growing need for global environmental stewardship. Executive summary best practices in achieving workforce diversity diversity affects the world advances in technology and the advent of a global economy bring the people of the world closer together than ever before.
Successful diversity management helps managers to maximise employees knowledge and expertise to better achieve organisational objectives allen et al. It is your job to make the most of the diversity present in your company. Diversity is a societal concept with significant organizational implications. Organizations that lack a culture inclusive of any and all potential groups generally have lower productivity and higher turnover. This section will examine two comprehensive, practicebased descriptions. The need for such a research comes from the lack of literature on understanding and emphasising. The role of nurse leaders in the development of the canadian health care system. Diversity and its impact on organizational performance scielo. Aluko, olabisi onabanjo university, nigeria abstract. Timothy ewing, phd abstract diversity is often touted as the driver of organizational innovation and adaptability in a rapidly changing world. The five best practices outlined here provide a good start. Benefits from diversity and inclusion 1international companies would benefit from the wealth of available business knowledge.
When you see a job posting that talks about equal opportunity, you might be wondering what it is all about. A foundational piece for child welfare professionals, it helps workers. Company culture and the underlying values of the culture are understood as drivers for performance. Hence, identity and identification are central concepts when aiming to understand diversity. We also have many ebooks and user guide is also related with diversity in organizations 2nd edition pdf. Its an interactive, short 30 60 minute online course that lays out basic concepts around culture and diversity and how these relate to sound child welfare practice. Students will encounter more diversity than ever in their own schools and neighborhoods. Diversity management, challenges and opportunities in. Professor in sociology southern connecticut state university new haven, ct originally written in 1997. Management practices organisational creativity and innovation.
Concepts and practices danowitz, mary ann, hanappiegger, edeltraud, mensiklarbach, heike on. Perceptions, practices and attitudes 3 more than ever, businesses, governments, nonprofits and other organizations are. Primarily, this paper aims to make the concept of diversity management wellknown and useful in the managerial practices. Pdf workplace diversity wpd is a holistic concept that denotes the differences that exist between people working within an organisation. The study research objectives were related to demographic factors, cultural factors, diversity management programs and diversity managerial role. In the united states, the government encourages and mandates organizational diversity as a matter of law and even to the extent of ensuring that, corporates not only follow the letter of the law but also the spirit of the law. Ol and studies of knowing appropriated the concept of practice from the late. May 24, 2018 diversity means different things to different people. I feel very honoured that you showed me such confidence. The ethics of diversity in the workplace are rightly emphasized.
Describe how the nurse leader can manage workplace diversity. It is time for a systematic application of diversity concepts to the business of the organization. In some organizations, diversity is strictly focused upon race, gender, religion, and disability status. Cultural audits and their measurements of change are critical indicators from a companys workforce. Managing diversity is defined as planning and implementing organizational systems and practices to manage people so that the potential advantages of diversity are maximized while its potential disadvantages are minimized, according to taylor cox in cultural diversity in organizations.
Diversity in health care organizations leadership and. Diversity best practices diversity primer 75 a strong corporate culture that invests in diversity and inclusion is one of the greatest competitive advantages a company can maintain. A positive diversity management is reflected by adherence of policies in recruitment, equitable and fair implementation of other hrm practices and provision of conducive and enabling environment for employees. Therefore it need a free signup process to obtain the book. You will be glad to know that right now diversity in organizations 2nd edition pdf is available on our online library.
Pdf the literature on policies, procedures, and practices of diversity management in organizations is currently fragmented and often. While many people may think diversity is limited to race and gender, it goes far beyond that to include aspects such as disability and socioeconomic status. In a study of 180 spanish corporate managers, we explored perceptions of diversity and found that depending on who is answering, diversity. In recent years, organizations in all sectors have been aggressively working towards a concept called diversity of workforce.
Hiring a diverse staff for your business creates a workforce that possesses a wide range of skills, talents and ideas. Managing diversity is an increasingly vital process that encompasses. What are the key factors in managing diversity and. As shown in table 1 appendix, the majority of these professionals have not experienced the discomfort of diversity in their workplace. Introduction to organizational diversity meaning and. Pdf the study of diversity in organizations addresses the implications of workplace diversity from social. There is vast scope for further study of the factors affecting workplace diversity in it organizations, as well as other industries, such as manufacturing and service industries. Managing diversity focuses on maximizing the ability of all employees to contribute to organizational goals. Organizations remain optimistic, believing that markets are growing 66% in 201415, which is comparable to 61% in 2004, but an increase compared to. Best practices in creating and delivering lgbtq cultural. Providing nursing leadership within the health care system. Affirmative action focuses on specific groups because of historical discrimination, such as people of color and women.
Prospects and challenges of workplace diversity in. Diversity in organizations 2nd edition pdf download. Diversity in organizations 2nd edition pdf diversity in organizations 2nd edition pdf are you looking for ebook diversity in organizations 2nd edition pdf. Benefits, challenges, and the required managerial tools 2 advantages. Pdf theoretical perspectives to diversity in management. Global diversity and inclusion society for human resource. Diversity can generally be defined as recognising, understanding and accepting individual differences irrespective of their race, gender, age, class, ethnicity, physical ability, race. Diversity in organizations heike mensiklarbachannette risberg. The similarityattraction paradigm and social identity theory explain how, because individuals prefer to interact with others like themselves. Impact of diversity and inclusion within organisations.
For more than 40 years, diversity initiatives in u. Managing diversity in the workplace means that businesses need to keep abreast of changing employerrelated laws and trends, especially diversityrelated changes. The diversity best practices organizational chart on the next page demonstrates the following. Cultural diversity is most likely to involve differences in perspectives, knowledge, and experience necessary for optimal information processing, decisionmaking, and innovation.
The natural value achieved through varying perspectives in the workplace complements social justice well. Challenges exist in guiding a population that differs in personalities and cultures, but. Best practices for managing organizational diversity. Professional organizations representing diverse groups page 20, such as the national black.
Diversity best practices diversity primer 15 corporate examples. Diversity management, a part of human resource management, involves the recognition, effective deployment and harmonisation of individual employee idiosyncrasies. We agreed that the distribution of power within the agency seemed well. Effective workplace diversity management policies have been demonstrated to aid creative thinking processes. Managing diversity is a key component of effective people management in the workplace black enterprise 2001. They cannot be named, but without their input this book would not exist. The study identifies best practices used by leading organizations to achieve workforce diversity.
1444 1418 1024 1056 923 1442 140 1010 538 1522 985 694 647 980 894 239 147 976 245 847 945 1186 58 1085 776 1080 327 685 996 66 57 1004 1607 814 1432 1646 267 563 521 483 1373 1080 150 754 1112 224 1153 1057 894